What is your cancellation policy during the FIFA World Cup 2018?
Payment must be done until at least 15 days before transfer
First paid, first served until booked out.
Cancellation free of charge depending on vehicle class.
All LingoTaxi services in Russia from 10 June 2018 to 19 July 2018 have to be prepaid in advance. All clients are served on a first paid, first served base. That means the earlier you book and pay your transfer, we can guarantee free capacities. We cannot guarantee free capacities for transfers booked several months in advance, but paid only a day before the pick up. Therefore, payments must be done until 15 days before a transfer. All reservations not paid until 15 days before the pick up will be automatically cancelled in order to make space for other customers. Cancellations are free of charge until 15 days respective 25 days before a transfer. See the table on the right for the cancellation policy per vehicle class.
Short-notice reservations (made less than 15 days before a transfer during the World Cup period) are subject to availability. Once a transfer service is paid, we will check availability and dispatch an available driver and vehicle for you. If there is no availability (if we are overbooked), you will receive a full refund within 10 business days.
If you have any further questions, don’t hesitate to send us an email through the contact form below.
Free of Charge Cancellation Policy in any Russian city per vehicle class in days before a transfer.
|Economy Class||15 days|
|Comfort Class||15 days|
|Business Class||15 days|
|Mercedes S Class||25 days|
|Business Minivan||25 days|