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Travel and Safety Information

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We at LingoTaxi are doing our best to apply all possible safety measures to make sure our passengers arrive at their destination sound and safe. To take away some of the hassle of the new global reality, we advise all our passengers to carefully prepare their trips in advance.

Below please find an excerpt of the measures LingoTaxi implemented regarding our safety protocol for passenger transportation:

  • Masks and gloves are obligatory for drivers and passengers in all vehicles
  • Hand sanitizers and/or anti-bacterial wipes must be available in all vehicles
  • Disinfection of all vehicles and high-contact surfaces after each transfer
  • Drivers exhibiting any symptoms associated with Covid-19 are required to stay at home
  • Passenger contact is to be avoided. Where possible, we kindly ask passengers to handle their luggage themselves to avoid contact.

Next, our team has put together some relevant information for preparation. Please note that local regulations might change quickly and information might not always be immediately up-to-date on this website.

For any questions, please contact our English-speaking customer service by email or chat. We are available 24/7 for you.

Travel to Russia

Starting 15 July, foreign visitors to Russia must present English or Russian-language proof that they have tested negative for the coronavirus in the past 72 hours to be allowed entrance.

Who can visit Russia? 

Nationals and residency holders of countries with which Russia has resumed direct air traffic are allowed to enter Russia, given they have a valid visa or other required travel documents and arrive in Russia directly from the respective country of their citizenship or residency. 

Currently, this rule includes the following countries: Belarus, Cuba, Egypt, Ethiopia, Kazakhstan, Kyrgyzstan, the Maldives, Serbia, Seychelles, South Korea, Switzerland, Tanzania, Turkey, the UAE, Great Britain and Japan (Last Update: November 19, 2020).

All incoming passengers must present a completed health declaration form, which is most commonly provided by flight attendants onboard an aircraft. 


Masks and gloves obligatory in public transit, shops and other places

Moscow is returning to normal life. Self-isolation, transport passes and walking schedules are cancelled for those who have no flu symptoms or the coronavirus. Now people may leave home without restrictions, use public transit and visit public places.

In public transit, outpatient clinics, shops and other places with groups of people, masks and gloves as well as social distancing are still obligatory. Bike-sharing users must wear gloves regardless.

St. Petersburg and other Russian cities

Given that each Russian region applies its own rules, and the situation might quickly change, we highly recommend to take the rules for Moscow as a standard when traveling to other cities and regions of Russia. As always, we recommend to make sure before your travels to check on the latest developments.

Travel to Ukraine

Information on certain categories of foreign citizens who will be able to enter during the restricted period can be found on the official government website (English).

People entering Ukraine from high-risk countries need to undergo self-isolation or observation for 14 days. Entering the country without an insurance policy is prohibited.

Long waiting times at customs control are to be expected. We recommend all passengers arriving to Kiev to individually discuss the best possible pick up time for airport arrivals with our dispatcher team when booking. Contact us by email, phone or chat.

From the Ukrainian government:

The Ministry of Health of Ukraine has developed criteria for “zoning” countries depending on the spread of COVID-19 per 100,000 population.

“Red zone” – countries with more than 40 active cases per 100,000 population. People entering Ukraine from the “red zone” countries need to undergo self-isolation or observation for 14 days.

“Green zone” – less than 40 active cases per 100,000 population. People entering Ukraine from the “green zone” countries do not need self-isolation or observation.

Caution! Citizens of the “red zone” countries do not need to undergo self-isolation or observation if they arrive from the “green zone” countries and are able to confirm their stay in the “green zone” area within the last 14 days.

The Ministry of Health of Ukraine is to update the number of active cases of COVID-19 per 100,000 population in other countries every three days.

The list of countries can be found on this website (in Ukrainian). The list can be downloaded in the middle of the webpage by clicking on the blue “covid-19” banner stating Актуальні дані по Covid-19. The list itself includes English country names.

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