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Travel and Safety Information

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We at LingoTaxi are doing our best to apply all possible safety measures to make sure our passengers arrive at their destination sound and safe. To take away some of the hassle of the new global reality, we advise all our passengers to carefully prepare their trips in advance.

Below please find an excerpt of the measures LingoTaxi implemented regarding our safety protocol for passenger transportation:

  • Masks and gloves are obligatory for drivers and passengers in all vehicles
  • Hand sanitizers and/or anti-bacterial wipes must be available in all vehicles
  • Disinfection of all vehicles and high-contact surfaces after each transfer
  • Drivers exhibiting any symptoms associated with Covid-19 are required to stay at home
  • Passenger contact is to be avoided. Where possible, we kindly ask passengers to handle their luggage themselves to avoid contact.

Next, our team has put together some relevant information for preparation. Please note that local regulations and the situation can change quickly and information might not always be immediately up-to-date on this website.

For any questions, please contact our English-speaking customer service by email or chat. We are available 24/7 for you.

Travel to Russia

Nationals and residency holders of countries with which Russia has resumed direct air traffic are allowed to enter Russia, given they have a valid visa or other required travel documents and arrive in Russia directly from the respective country of their citizenship or residency. 

Please verify with the Russian embassy in your home country if travel to Russia has been restored. For further information on restrictions for passengers on international flights, we recommend to check the Covid-19 information website of the Russian Aeroflot airline.

Most incoming passengers must present a medical certificate as we well as completed health declaration form, which is most commonly provided by flight attendants onboard an aircraft. Please check in with your airline and local Russian embassy before making any arrangements.

Moscow

Masks and gloves obligatory in public transit, shops and other public places

Moscow is returning to normal life. Self-isolation, transport passes and walking schedules are cancelled for those who have no flu symptoms or the coronavirus. Now people may leave home without restrictions, use public transit and visit public places.

In public transit, outpatient clinics, shops and other places with groups of people, masks and gloves as well as social distancing are still obligatory. Bike-sharing users must wear gloves regardless.

Moscow offers free mass coronavirus vaccination, which can be received without application at shopping malls and other popular places throughout the city, from 10:00 to 21:00 a first-come-first-served basis.

St. Petersburg and other Russian cities

Given that each Russian region applies its own rules, and the situation might quickly change, we highly recommend to take the rules for Moscow as a standard when traveling to other cities and regions of Russia. As always, we recommend to make sure before your travels to check on the latest developments.

Travel to Ukraine

Information on certain categories of foreign citizens who will be able to enter during the restricted period can be found on the official government website (English).

There is no ban on entry to Ukraine for foreign citizens and stateless persons. Regular international passenger service has been renewed. Citizens of foreign countries need to have an insurance policy that covers the cost of a covid-19 treatment.