Travel and Safety Information

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We at LingoTaxi are doing our best to apply all possible safety measures to make sure our passengers arrive at their destination sound and safe. To take away some of the hassle of the new global reality, we advise all our passengers to carefully prepare their trips in advance.

Below, our team has put together some relevant information for preparation. Please note that local regulations might change quickly and might not always be immediately up-to-date on this website.

For any questions, please contact our English-speaking customer service by email or chat. We’re available 24/7 for you.


Obligation to wear a face mask and gloves

Since May 12, all passengers and drivers of private and public transport in Moscow are obliged by law to wear a face mask and gloves. Masks and gloves will be required in retail shops and shopping centers as well. We highly advise all passengers to obtain these items and have them at hand at all times before traveling to or in Moscow.

Digital permits for trips around Moscow

It is possible to move around Moscow using private and public transport with a digital permit only. Passengers must get a permit at least five hours before the trip. Passengers also need a permit to travel to the Moscow region. If passengers live in the Moscow region and need to go to Moscow, they can get a permit using any convenient Moscow or regional service.

LingoTaxi offers its customers free support in order to obtain those permits. Customers should book and prepay their service min. 8 hours before pick up time in order to allow sufficient time to arrange a digital permit. Please note that children under 14 years do not need a permit.

St. Petersburg and other Russian cities

Given that each Russian region applies its own rules, and the situation might quickly change, we highly recommend to take the rules for Moscow as a standard when traveling to other cities and regions of Russia. As always, we recommend to make sure before your travels to check on the recent developments.

In case you have any questions, our team will be happy to help you. The easiest way is to send us a quick email with your questions.