Travel and Safety Information

You are here:

We at LingoTaxi are doing our best to apply all possible safety measures to make sure our passengers arrive at their destination sound and safe. To take away some of the hassle of the new global reality, we advise all our passengers to carefully prepare their trips in advance.

Below, our team has put together some relevant information for preparation. Please note that local regulations might change quickly and might not always be immediately up-to-date on this website.

For any questions, please contact our English-speaking customer service by email or chat. We’re available 24/7 for you.

Travel to Russia

Starting 15 July, foreign visitors to Russia must present English or Russian-language proof that they have tested negative for the coronavirus in the past 72 hours to be allowed entrance.

As of August 28th, 2020, inbound travel to Russia from the the following countries is permitted: Abkhazia, Switzerland, Tanzania, Turkey, United Kingdom.

Like Russian citizens returning home, foreigners without test results will be required to submit a PCR test for covid-19 within 72 hours of arrival. If the test comes back positive, visitors will be required to self-isolate for 14 days.

Moscow

Masks and gloves obligatory in public transit, shops and other places

Moscow is returning to normal life. Self-isolation, transport passes and walking schedules are cancelled for those who have no flu symptoms or the coronavirus. Now people may leave home without restrictions, use public transit and visit public places.

In public transit, outpatient clinics, shops and other places with groups of people, masks and gloves as well as social distancing are still obligatory. Bike-sharing users must wear gloves regardless.

St. Petersburg and other Russian cities

Given that each Russian region applies its own rules, and the situation might quickly change, we highly recommend to take the rules for Moscow as a standard when traveling to other cities and regions of Russia. As always, we recommend to make sure before your travels to check on the latest developments.

Travel to Ukraine

Important: On August 27, 2020, the Ukrainian government restricted the entry of foreigners for 31 days starting August 28, 2020 at 00:00 until September 28, 2020 at 00:00.

We advise you to contact the Ukrainian embassy in your home country in order to determine if you are eligible to travel during this period. Other than that, the Ukrainian border is considered closed for foreign citizens until September 28th, 2020.

Information on certain categories of foreign citizens who will be able to enter during the restricted period can be found on the official government website (English).

People entering Ukraine from high-risk countries need to undergo self-isolation or observation for 14 days. Entering the country without an insurance policy is prohibited.

Long waiting times at customs control are to be expected. We recommend all passengers arriving to Kiev to individually discuss the best possible pick up time for airport arrivals with our dispatcher team when booking. Contact us by email, phone or chat.

From the Ukrainian government:

The Ministry of Health of Ukraine has developed criteria for “zoning” countries depending on the spread of COVID-19 per 100,000 population.

“Red zone” – countries with more than 40 active cases per 100,000 population. People entering Ukraine from the “red zone” countries need to undergo self-isolation or observation for 14 days.

“Green zone” – less than 40 active cases per 100,000 population. People entering Ukraine from the “green zone” countries do not need self-isolation or observation.

Caution! Citizens of the “red zone” countries do not need to undergo self-isolation or observation if they arrive from the “green zone” countries and are able to confirm their stay in the “green zone” area within the last 14 days.

The Ministry of Health of Ukraine is to update the number of active cases of COVID-19 per 100,000 population in other countries every three days.

https://covid19.gov.ua/en

The list of countries can be found on this website (in Ukrainian). The list can be downloaded in the middle of the webpage by clicking on the blue “covid-19” banner stating Актуальні дані по Covid-19. The list itself includes English country names.

Previous How will I find my driver?
Next What is the cancellation policy?